Personally, I like it when members take initiative and help out. It shows they are paying attention and really listening to what we are saying and also shows (to me anyways) that they care about the forum and want to make it better. I would try and help out even when I wasn't on staff. I also agree with Kohana in they're setting a good example that promotes similar actions from other members. If everyone is on the anti-spam bandwagon, less people will want to spam. Additionally, if they are rewarded for taking initiative the it just shows we recognize when members are trying to make the forum better, something we try to do ourselves.
Although the staff has authority, combating spam is going to be a group effort. The support and aid of the forum should not be condemned, but welcome. Although I do recognize there should be limits, we cannot attack members for trying to help. That's my two cents.
What I would like to see happen is this (because there is in fact a compromise between the two points of contention I've seen here on this thread):
I like when members help out. Makes my life a tad easier in terms of modding/adminning. There are times when I am grateful when members do speak up cause let's face it, sometimes we miss stuff. You guys sometimes act as my eyes and ears cause I just can't be on 24/7 and be everywhere at once. None of us can. But we do have the expectation that any help the members provide will make the forum easier to participate on and in turn moderate.
Like if a member says something to another member who has been a repeated spam offender, then please PM a staff member about it to make us aware so that way when we are handing out warnings or whathaveyou, we have the most accurate information. It takes only a minute to type a PM to a staff member and say: "Hey, I told Frank-the-Blue-Haired-Turtle-Boy he was being very spammy cause he's spammed the thread 5 times in a row. Here's the thread link..."
Do not let the help turn into a hindrance. Judge whether it is appropriate to speak up or just PM a staff member directly instead. There are many times where you can tell by someone's attitude if they have the potential to be hostile or confrontational. You all interact with each other regularly and know personalities and tones of voice (as much as that can be displayed on the internet). Instead of confronting them in the thread, just PM a staff member with all the information. There are sometimes when someone has spoken up and said something to another member about their behavior that it has turned into a bit of a free-for-all and then not only do we have the first mess to clean up, but we now have a second.
To those of you who do this already, great. Then this is a repeat.
For me it is not so much that the members help, but more of the way it is handled. I don't like going into threads where members have spoken up to another member, yet no one has bothered to tell a staff member of the issue.
I think if everyone is mindful of each other, appreciative of the help on both ends, aware of the staff and our need for information, and just in general respectful, I think things can move smoothly.
And Empy and Coppa, those first Anti-Spam posts were brilliant. Bravo to you both.
Amira, I understand what you're saying but I honestly have to disagree with you. You basically have told the reason why in your own post:
You guys sometimes act as my eyes and ears cause I just can't be on 24/7 and be everywhere at once.
We all know many of the staff are inactive and the ones who still are active aren't here every single day. It's impossible for us to check everything everywhere and that's why it's great for members to help reminding another member that he/she is spamming.
I agree that it is best to PM but I think that said member should do so after he/she posted that. That way the spamming member knows that the post was pointless and the staff knows too afterwards.
Because the staff isn't always around and what if that member PMs an admin who is gone for a week. If the staffer gets back after a week and then has to berate the spamming member it's kind of too late because the spamming member will have most likely spammed many other threads too.
I'm just saying that the help is very appreciated in the threads.
♥ Morgen Liefde Team: Danneh, Lu, Grandi and Kohana ♥ ♥ The Awesome Foursome: Ana, Empy, Melis and Kohana ♥
I think you misunderstood. I like the help. I don't mind it in fact and am grateful for the times where someone has stepped up and said something and then in turn let me know. It has in fact helped on a few occasions when I've had to decide between a verbal and an actual warning bar. Cause like I said, I can't be on 24/7. I have a job, and a family, and school and other things to deal with. But what I don't like is when members speak up to other members and then don't bother to tell a staff member or go into a hostile situation only to make it unintentionally worse. There are times where a staff member needs to be the first line of defense.
But that does not stop the members from helping. That is not a discouragement from helping. That is a request that if you are going to help and speak up, please communicate with the staff as you are doing it. If you are worried about a PM not reaching a staff member, then add one or two more staff names to the "send to:" bar.
It is not so much OMG! I HATE PEOPLE HELPING RAWR RAWR RAWR!!! as it is take the extra minute after you spoke to another member and PM a few staff to make us aware. I check my PM box at least 2 or 3 times a day unless I've had treatment (then I am a icky sicky thing all day and I ignore my computer). I might not be on for any length of time, but I do check the box. Or just PM the specific mod, or global mod, or admin on at the moment. Even if it isn't their board (in the spec. mods case) they can get the message back to the rest of us.
One of the things that made me hesitant to join was all the rules here. Am I breaking a rule, speaking about the rules? No abbreviations or contractions, no posting opinions unless it's based on personal experience, use only the Queen's proper English complete with bibliography and footnotes. Okay, I'm teasing about all that, but I notice it's been a couple years since this all was posted (but the thread wasn't locked so it must be fair game) and I'm wondering, are all these rules still in effect?
Last Edit: Aug 26, 2010 20:31:12 GMT -5 by Nightmare
It's a lot to remember, you have to admit. Take this post for example, I'm trying to make sure I'm making it long enough to not be labeled spam. Have you ever tried spam? I don't care for it but my parents like it fried. Crap! Now I'm off topic. I mean seriously, how does one not violate at least one rule every time they post. I don't always feel like writing a book. What's wrong with the give and take of a conversation?